Powerful Phrases for Dealing with Difficult People PDF
By:Renee Evenson
Published on 2013-10-15 by AMACOM
Incompetent, lazy, spotlight-hogging, whiny, backstabbing, avoidant-there's no end to the personality challenges that impede workplace relationships. But interacting effectively with employees, colleagues, and bosses is essential for success. With Powerful Phrases for Dealing with Difficult People, anyone can confront problems head-on, before they fester and spread. Practical and easy to use, the book helps you identify button-pushing situations and deploy simple phrases to regain control and resolve conflicts-no matter who you're dealing with. Helpful features include: * Thirty common personality traits, behaviors, and workplace scenarios along with the phrases that work best with each * Nonverbal communication skills to back up your words * Sample dialogues that demonstrate how phrasing improves interactions * A five-step process for moving from conflict to resolution * |Why This Works| sections that provide detailed explanations Like it or not, the bulk of our waking hours are spent with people at work. This book's pithy, powerful communication tips will make those hours far more harmonious and productive.
This Book was ranked at 41 by Google Books for keyword Conflict Resolution.
Book ID of Powerful Phrases for Dealing with Difficult People's Books is 9draAAAAQBAJ, Book which was written byRenee Evensonhave ETAG "2p+r23T3hHw"
Book which was published by AMACOM since 2013-10-15 have ISBNs, ISBN 13 Code is 9780814432990 and ISBN 10 Code is 0814432999
Reading Mode in Text Status is true and Reading Mode in Image Status is false
Book which have "240 Pages" is Printed at BOOK under CategoryBusiness and Economics
Book was written in en
eBook Version Availability Status at PDF is falseand in ePub is true
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Download Powerful Phrases for Dealing with Difficult People PDF Free
Download Powerful Phrases for Dealing with Difficult People Books Free
Download Powerful Phrases for Dealing with Difficult People Free
Download Powerful Phrases for Dealing with Difficult People PDF
Download Powerful Phrases for Dealing with Difficult People Books
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