Leading the Unleadable PDF
By:Alan WILLETT
Published on 2016-11-29 by AMACOM Div American Mgmt Assn
The control-freak, the narcissist, the slacker, the cynic... Difficult people are the worst part of a manager’s job. Whether it comes from direct reports or people above, outbursts, irrational demands, griping, and other disruptions need to be dealt with—and it’s your responsibility to do it. Leading the Unleadable turns this dreaded chore into a straight forward process that gently, yet effectively, improves behaviors. Written by an insider in the tech industry, where personality issues routinely wreck projects, the book reveals a core truth: most people actually want to contribute results, not cause headaches. Once you realize the potential for change, the book’s simple steps, examples, and scripts explain how to right even the most hopeless situations. You’ll learn how to: Master the necessary mindset Explain the problem calmly in a short feedback session Get a commitment to change, and follow up Coach others to replicate the process Develop the situational awareness required to spot trouble even earlier in the future Every manager has “problem people.” What sets great managers apart is how they turn them into productive team players. Prepare to transform the troublesome into the tremendous.
This Book was ranked at 22 by Google Books for keyword Conflict Resolution.
Book ID of Leading the Unleadable's Books is B_7nDAAAQBAJ, Book which was written byAlan WILLETThave ETAG "SBuGquB31k0"
Book which was published by AMACOM Div American Mgmt Assn since 2016-11-29 have ISBNs, ISBN 13 Code is 9780814437612 and ISBN 10 Code is 0814437613
Reading Mode in Text Status is true and Reading Mode in Image Status is false
Book which have "240 Pages" is Printed at BOOK under CategoryBusiness and Economics
Book was written in en
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